Shipping & Returns
Packed by hand, shipped with care.
Shipping
Every order is packed by hand at 415 N Amboy Ave in Yacolt, Washington, and leaves the shop the same business day — orders placed after noon Pacific go out the next business day. You'll receive tracking by email as soon as your label is created.
| U.S. delivery | Cost | Good to know |
|---|---|---|
| Standard ShippingFree on orders of $70 or more | $8 | Free on orders of $70 or more |
| Express ShippingAlways available | $15 | Always available |
| In-store pickup in YacoltUsually ready in 2 hours | Free | Usually ready in 2 hours |
Our printed-to-order apparel is made just for you when you order, so it may ship separately from the rest of your order and take a few extra days.
Free in-store pickup in Yacolt
Choose pickup at checkout and collect your order at 415 N Amboy Ave, Yacolt, WA. It is free and usually ready in 2 hours. We'll email you the moment it's ready.
Orders shipped to a Yacolt address (ZIP 98675) get free standard shipping, no minimum. Items printed or shipped by a partner ship at the rate shown at checkout.
Balloons
Balloons are in-store pickup only. They're filled with helium in the shop, and we can't ship them. You'll choose a pickup date and time when you check out. Balloons not picked up at the scheduled time can't be refunded or credited, and we have to let them go if nobody has claimed them after 24 hrs.
International
We ship to Canada, the UK, Europe, Australia, and more. International rates are calculated by the carrier (USPS or DHL Express) at checkout based on your address.
Returns
Every order is covered by our 30-day return policy — and if anything arrives damaged, defective, or incorrect, the return is free. The full details live on our return policy page.
Questions or a delivery problem?
If anything arrives damaged or goes astray, email us at shop@stellarluxe.com with your order number and a photo, and a real person at the shop will take care of you. Local? You're welcome to bring a return by the shop.
Have a question before you buy? Get in touch.