Love it, or send it back.

We want you to love what you ordered. If something isn't right, you may return it within 30 days of delivery or in-store pickup for a refund to your original payment method.

• Items must be unused, in original condition, and in their original packaging.
• Return shipping is paid by the customer — unless your item arrived damaged, defective, or incorrect. In that case, contact us first and we'll make it right at no cost to you.
• Refunds go to your original payment method within 10 business days of us receiving your return. Your bank may take a few additional days to post it.

• Gift cards
• Items marked final sale
• Opened candles, fragrance, or personal-care items (for hygiene and safety)

The fastest way to exchange is to return the original item and place a new order once your return is accepted.

Email shop@stellarluxe.com with your order number and a photo, and a real person at the shop will take care of you — the return is free and we'll replace or refund it, your choice.

1. Email shop@stellarluxe.com with your order number and what you'd like to return.
2. We'll confirm your return and send the return address.
3. Ship it back (or bring it by the shop at 415 N Amboy Ave, Yacolt, WA if you're local) — your refund is issued within 10 business days of arrival.

Wondering how orders ship in the first place? See our shipping information.